Lusail Tram for individuals with visual impairments

Accessible Transportation

The Lusail Tram for individuals with visual challenges

The Lusail Tram is a light rail network in the Lusail urban development project north of Doha, the capital of Qatar. It uses a fleet of Alstom Citadis trams.

For travelers with visual impairments, the Lusail Tram stands out as a particularly user-friendly and accessible option.

The Tram Stations

Braille Signage

Key information, such as station names, directions, and emergency instructions, is provided in Braille on handrails and information boards.

Audible station announcements

Audible signals at stations indicate tram arrivals, departures, and other critical information, helping passengers navigate with confidence.

The Trains

Audible announcements in trains

utomated voice announcements provide real-time information on approaching stations, connections, and other important updates. These announcements ensure that visually impaired passengers are kept well-informed throughout their journey.

Audible alerts announce door closure

Audible alerts provide visually impaired passengers with advance notice that the tram doors are about to close. This gives them sufficient time to move away from the doors or ensure they are securely inside the tram.

Dedicated service centers

The tickets for the Doha Metro are also valid for the Lusail Tram. Dedicated customer service teams are available to provide additional support, answer questions, and address any concerns that visually impaired passengers might have.

Trained staff at some stations

Staff members at some stations – but not all – undergo comprehensive training on how to assist visually impaired passengers, including guiding them through stations, helping with ticket purchases, and ensuring they board and alight safely.

Good to know

Audible Alerts and Notifications

Safety is paramount on the Lusail Tram. Audible alerts and notifications are used extensively to inform passengers of important safety information. This ensures that passengers with visual impairments are always aware of their surroundings and can respond appropriately.

Audible Connectivity and Convenience

The integration of the Lusail Tram with other modes of transport in Qatar enhances overall accessibility.
Information about connections to other transportation modes such as buses and the Doha Metro is provided through coordinated audible helping visually impaired passengers navigate seamlessly between different types of transit. This interconnected network is designed to reduce travel time and effort, making it a practical choice for daily commutes and leisure trips alike.

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